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  • Is “I’m Safe” free?
    Yes, the app is free to download and use. Some features, like the Bluetooth Trigger device, can be purchased separately.
  • How does “I’m Safe” improve my safety?
    We provide a range of features to enhance your safety. These include sharing your location with trusted contacts, sending SOS alerts, connecting with experts via helplines, and even discreetly recording evidence in unsafe situations.
  • How do I purchase the Bluetooth Trigger?
    You can purchase the Bluetooth Trigger directly from our Shop Page in the app or on our website.
  • What are some upcoming features?
    We’re working on exciting updates, including health consultations, safety markers, and hidden camera detection. Stay tuned for more!
  • What is “I’m Safe”?
    “I’m Safe” is a personal safety app designed to help women stay safe and confident by providing tools like SOS alerts, location sharing, fake phone calls, anonymous recording, and access to trusted helplines.
  • What makes “I’m Safe” different from other safety apps?
    “I’m Safe” is specifically designed for women, combining personal safety tools, health services, and access to community resources—all in one easy-to-use app.
  • Who can use the app?
    Anyone can use the app, but it is specifically designed to address women’s safety needs.
  • Is the app available globally?
    Yes, “I’m Safe” can be used anywhere in the world. Some features, like local helpline numbers and “Ask for Help,” are currently available in specific countries (USA, Australia, and India).
  • How do I learn more about staying safe?
    Visit our blogs at [insert link] for tips on personal safety, understanding the law, and building confidence against sexism.
  • How does the fake phone call feature work?
    You can simulate a phone call by customizing the caller’s name, photo, and phone number. It’s a discreet way to leave uncomfortable situations without raising suspicion.
  • What is the Bluetooth Trigger?
    The Bluetooth Trigger is a compact device that connects to the app and allows you to activate SOS without needing to access your phone. It’s portable, easy to use, and has an 18-month replaceable battery.
  • What is the “Ask for Help” feature?
    This feature connects you with helplines and expert advice in specific countries (USA, Australia, India). It’s anonymous, ensuring your privacy while providing the support you need.
  • How do I activate the SOS feature?
    You can activate the SOS feature by tapping the ‘SOS’ button on the app dashboard. If you’re using the Bluetooth Trigger, simply press the button to activate it.
  • Can I customize who sees my location?
    Yes, you can select specific trusted contacts to view your real-time location and change these settings at any time.
  • How does the SOS feature work?
    The SOS feature alerts your trusted contacts when activated. It shares your real-time location, captures photos and audio, and keeps them updated until they confirm you are safe.s.
  • How does Anonymous Record work?
    The feature lets you discreetly record audio or video in unsafe situations. Files are saved securely and can be used as evidence if needed.
  • What are helpline numbers?
    “I’m Safe” provides access to trusted helplines for domestic violence, mental health, and emergencies in over 20 countries.
  • How do I add SOS contacts?
    During the setup process, you’ll have the option to add SOS contacts. To add or update them later, go to the triple-bar icon in the app, select ‘Friends,’ and manage your SOS contacts.
  • Who can see my location?
    Only the trusted contacts you’ve selected can view your location. You have full control over who can access this information and for how long.
  • Is my data safe with “I’m Safe”?
    Absolutely. Your data is encrypted and securely stored. We never share your information without your consent.
  • Can I use the app anonymously?
    Yes, features like “Ask for Help” and Anonymous Record allow you to stay anonymous while accessing support or recording evidence.
  • Can I delete my account?
    Yes, you can delete your account by going to the app settings. Once deleted, all your data will be permanently erased.
  • What permissions does the app require?
    The app requires permissions for location, camera, and microphone to enable features like SOS, Anonymous Record, and location sharing.
  • The app isn’t working—what should I do?
    First, check your internet connection and ensure your app is updated to the latest version. If the issue persists, try restarting your device or contacting us for support.
  • Does the Bluetooth Trigger work with all devices?
    Currently, the Bluetooth Trigger is compatible with Android devices. Compatibility with iOS is in development.
  • Which devices are compatible with “I’m Safe”?
    The app is available for both Android and iOS devices. Visit [insert download link] to get started.
  • How do I update the app?
    Go to the app store on your device, search for “I’m Safe,” and click ‘Update’ if an update is available.
  • Can I still use the app if I don’t purchase the Bluetooth Trigger?
    Yes, all app features are accessible without the Bluetooth Trigger. The device is an optional tool for added convenience.
  • Are there any subscription fees?
    No, there are no subscription fees. The app is free to use, but you can purchase the Bluetooth Trigger device separately.
  • How do I purchase the Bluetooth Trigger?
    Visit our Shop Page in the app or on our website to order your Bluetooth Trigger device.
  • How long does the Bluetooth Trigger’s battery last?
    The Bluetooth Trigger has an 18-month battery life, and the battery is easily replaceable.

FAQ | Frequently Asked Questions

I'm Safe is a safety app and SOS device that alerts your trusted contacts fast when you or someone you love feels unsafe.

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India

+91 9790911149

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© 2025 I’m Safe Australia Pty Ltd. All rights reserved.

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Australia

+61 450 601 818

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